Frequently Asked Question
Here you can find the most frequently asked questions about our website, subscriptions and how they work. If you still have any question after reading all these, please go to the contact us page.
Our subscription-based rental process is simple and convenient. First, choose the subscription plan that best fits your monthly needs. Then, select the garments you’d like to receive each month. Once you’ve made your choice, we’ll ship the items directly to your doorstep. At the end of the month, simply return them using our prepaid packaging. It’s that easy!
Certainly! We understand that some garments can become your favorites. If you decide to keep an item for more than a month, you can do so. We offer a simple extension option, allowing you to enjoy your favorite pieces for as long as you’d like. Justo contact us via the chatbot for this.
Yes, shipping is included in the subscription cost. Both the delivery and return shipping are covered, making the entire process hassle-free for our subscribers. Just focus on selecting the perfect pieces for your wardrobe, and we’ll take care of the rest!
We understand that your clothing needs may change. If you want to switch to a different subscription plan or temporarily pause your current plan, you can easily do so through your online account. Our user-friendly platform allows you to manage your subscription settings with just a few clicks. Whether you need more or fewer garments, or if you want to take a break for a month, we’ve got you covered.